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Privacy policy

1. Introduction

TP Creative (“we”, “us”, “our”) is committed to protecting the privacy of visitors to our website at https://tpcreative.co.uk. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you acknowledge that you have read and understood this Privacy Policy.


2. Data Controller

The data controller responsible for your personal data is:

Business name: TP Creative
Website: https://tpcreative.co.uk

If you have questions about how we handle your personal data, please contact us using the details provided in Section 11.


3. What Personal Data We Collect

We collect personal data in the following ways:

3.1 Contact Form

When you submit our contact form, we collect the following information:

  • Full name
  • Email address
  • Phone number
  • Message content

This data is collected solely to respond to your enquiry and to communicate with you about our services.

3.2 Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files placed on your device that help us understand how visitors use our site. For more detail, please refer to any cookie banner or notice displayed on our website.


4. Legal Basis for Processing

We process your personal data on the following legal bases under Article 6 of the UK GDPR:

  • Legitimate interests: To respond to your contact form enquiry and to manage our business relationship with you.
  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
  • Contractual necessity: Where processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.

5. How We Use Your Data

We use the personal data collected through our contact form for the following purposes:

  • To respond to your enquiry or request
  • To provide information about our design, branding, website, and creative services
  • To manage and administer our business communications
  • To comply with legal obligations

We will not use your personal data for automated decision-making or profiling.


6. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties.

We may share your data with trusted third-party service providers who assist in operating our website or conducting our business, such as website hosting providers or email service providers. These parties are required to keep your data confidential and process it only on our instructions and in compliance with data protection law.

We may also disclose your data where required to do so by law or in response to valid requests by public authorities.


7. Data Retention

We retain personal data collected through our contact form only for as long as necessary to fulfil the purpose for which it was collected, typically no longer than 24 months from the date of your last interaction with us, unless we are required to retain it for longer to comply with legal obligations.

Once the retention period has expired, your data will be securely deleted or anonymised.


8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include the use of SSL encryption on our website and restricted access to personal data within our organisation.

While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


9. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

  • Right of access – You have the right to request a copy of the personal data we hold about you.
  • Right to rectification – You have the right to request that we correct any inaccurate or incomplete data.
  • Right to erasure – You have the right to request that we delete your personal data, subject to certain conditions.
  • Right to restriction of processing – You have the right to request that we restrict the processing of your data in certain circumstances.
  • Right to data portability – You have the right to receive your data in a structured, commonly used, and machine-readable format.
  • Right to object – You have the right to object to our processing of your data where we rely on legitimate interests.
  • Right to withdraw consent – Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us using the details in Section 11.


10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Telephone: 0303 123 1113


11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Business: TP Creative
Website: https://tpcreative.co.uk

You may also reach us through the contact form on our website.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.